Your local Insider

FAQ

1. How far in advance should I book the tour?

We recommend to book in advance. Our tours are very popular and they sold out quickly! 

2. Do you accept payments by credit card?

We accept payments by credit card, bank wire, PayPal and cash.

You can book and pay by credit card on our web-site or over the phone calling our office: +39 051 0284002.

If you wish to pay by PayPal, we can send you a link for the payment.

If you prefer to pay by bank wire, we'll send you our bank details.

It is possible to pay by cash the guide/driver on the day of the tour.

3. What is your policy on cancellation?

You can cancel without penalty our small group tours till 7 days before the tour date. If you cancel from 6 to 3 days in advance there will be a 30% penalty; 2 days before 100% penalty.

4. Can I pay by credit card?

You can safely pay by credit card on our web-site or you can call us at the office and we'll make the transaction by phone. You can also pay by Paypal. 

5. Can I book on your web-site?

You can safely book on our web-site. 

6. Is there room in the van for our luggage or where could we store our suitcases?

You can load your luggage on our van. If you have a train to catch after the tour, please let us know in advance. 

7. Do you run tours on Saturday or Sunday?

All our tours are available on Saturday. On Sunday we don't run shared tours but have a wide range of amazing private tours! Write us for a customized offer: booking@amazing-italy.com 

8. Is there an age limit for these tours?

Most of our tours are kid friendly! Children have always special rates. Please refer to the information on the tour description.  Please note that for safety reasons children aged 5 and younger are not admitted to most of the car/motorbike factories. There is no age limit for the museums.

9. Do you offer vegetarian meals?

Vegeterian options are always available. Please inform us at booking time. 

10. Do you offer gluten free meals?

We offer gluten free menus. Please inform us at booking time. 

11. Do you offer private tours?

We offer unique customized tours. Write us for a private tour offer: booking@amazing-italy.com 

12. How can I book a Ferrari test drive?

For Ferrari test drives please refer to the following page: Test drives Choose your favorite car and decide the driving time. We will make the reservation and you'll pay on site on the day of the tour. 

13. Can I do a Ferrari test drive during the tour?

It is possible to do a Ferrari test drive during the tour. You can book it in advance by writing us to be sure that your favorite car is available:  booking@amazing-italy.com

14. Which is the minimum age required to test drive a Ferrari or Lamborghini?

You must be 19 years old to drive a Ferrari and need to carry a valid driving license. If your license is issued in a non EU country you need an “International driver’s license”  in addition to their valid driver’s license (please refer to RAC, AAA, DMV). If you drive without an International driving license you risk a fee by the local police.  

15. Is it possible to ride as a passenger during a Ferrari test drive?​

Some cars allow a passenger in the back (FF, Ferrari California). The passenger must pay a supplement for the insurante. Please refer to the relevant section: Test drives 

16. How do I visit the Ferrari Factory floors? ​

Walking through assembly lines inside the Ferrari factory floor is only for owners, journalists and sponsors; Ferrari directly manage these tours. Our tours included the visit to the Ferrari museums with privileged access.

17. Is hotel pick-up included?

Most of our tours with transportation offer pick-up and drop-off service from the hotel, train station and airport. Please refer to the description of each tour.

For the Food & Ferrari tour from Bologna and Yummy Italy Food Tour from Bologna you are requested to choose a pick-up station.

18. How long is the tour?

Tours have different durations. Please refer to the tour description pages.

19. What time do we return from the tour?

Tours have different durations. Please refer to the tour description pages.

20. What time shall I book my return train?

For the Food & Ferrari Tour from Bologna and The Land of Motors Tour from Bologna, we highly recommend to book a train after 6:00pm. 

21. When shall I expect to receive my train tickets?​​ (only for packages which include train tickets)​

Train tickets are sent by email 10/15 days before the tour date. You don't need to print the tickets since they are elettronic ones.

​22. Which is the meeting point for the Bologna Food Walking Tour?

Our guide will meet you at Piazza Maggiore by the Neptune Fountain, at the corner with Caffé Vittorio Emanuele. See the map: Meeting point

23. How do I recognize the guide or the driver?

Our guides dress a T-shirt with Amazing Italy logo on it. Our drivers display a sign with the tour name and our logo.

24. Do I need to have lunch after the Bologna Food Walking Tour?

 Enough food is served during the tour so that you don't need to have lunch after the tour. 

25. Is there an age limit for your tours?

All our tours are kids friendly.

Please note that for safety reasons children aged 5 and younger are not admitted to most of the car/motorbike factories. There is no age limit for the museums.

26. How do I visit the Ferrari Factory floors? ​

Walking through assembly lines inside the Ferrari factory floor is only for owners, journalists and sponsors; Ferrari directly manage these tours. Most of our motor tours include the visit to the Ferrari museums with privileged access. For detials please refer to the tour programs.

26. Are museums and factory tickets included in The Land of Motors Tour?

The Land of Motors Tour includes all attraction tickets with privileged access, skip-the-line as described. Please note that the tour includes the visit to the Lamborghini museum but not to the production line.

On request we can arrange private tours which include Pagani, Lamborghini, Maserati, Ducati and Dallara factory visits.

27. Do you offer special rates for groups?

If you are a group of 6 persons or more, you are entitled to a special discounted rate. Contact us: booking@amazing-italy.com

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